Gentell Fastcare Support
Gentell installs and tests every machine that goes into the field. If your tablet is not working properly, please contact your Gentell WES or call 800-840-9041, and ask for Fastcare Support. You can also email us at fastcareadmin@gentell.com
NOTE: Finalizing is no longer required as the last step in evaluating wounds. More info
Fastcare support is always available in the help button in the upper right corner of the Fastcare screen:
Complete list of Fastcare Procedural FAQs
Most Popular Fastcare Questions
Fastcare Training: Videos & Procedures for Main Topics
How do I login to Fastcare? What if I forgot my password?
What do the buttons on the main Fastcare screen do?
What does the place order button do?
How can I produce and print Fastcare reports?
What does the Facility | QAPI Report button do?
How do I do a wound evaluation?
How can I look up a product and find Safety Data Sheets (SDS)?
How should I handle Assignment of Benefits (AOBs)?
